Service sales are often the other side of this coin for manufacturers of medical devices and equipment. On the one hand, the gear is expensive by itself, but if that gear develops problems or requires assistance or repair, then a technician needs to come out and support it.
It's the work of the service sales personnel to work on promoting maintenance, repair and other services that the business provides to accompany any of the products which they manufacture.
Medical devices industry needs to examine their applications and maximize their sales teams to ensure that they don't overlook any chances for service sales. When a medical equipment provider examines a revenue record they must check at the training and tools available to its staff, the pricing of services, what services are accessible and at every other component that may possibly influence why a sale does or does not happen.
Medical device manufacturers need to use the identical procedure with support sales as they want with apparatus sales. As an example, if a large proportion of customers believe that costs are too large, then lowering the cost to raise the service sales may be a way to increase business revenue.
On the other hand, if clients report that the options were not presented clearly, then the firm may want to provide new literature and training to the sales staff so that they can present the support sales choices in a clearer voice with each the options laid out to the client.